Return Policy


All sales are FINAL, however, we offer a 15 day exchange policy. If 15 days have gone by since your purchase, unfortunately we can’t offer you an exchange. 
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You must email bellinagems@gmail.com with the reason for your exchange, and your order number.
The item can also be exchanged for a gift card.
Custom made orders are not eligible for exchange, if you have any questions please contact bellinagems@gmail.com
Additional non-returnable items:
Gift cards
To complete your exchange, we require a receipt or proof of purchase.
Sale items 
Unfortunately sale items cannot be exchanged.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, you should contact us at bellinagems@gmail.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.